FAQ
Bike
In case of rain, do you run the tour?
Basically we don’t run the tour in case of the rain for the safety. If we decide to cancel the tour, we will inform you by a day before the tour. (The tour may be cancelled if the previous day’s weather forecast (Japan Meteorological Agency) says the chance of rain is more than 60%. Please be sure to check your email before the tour. If you have any questions, please contact us.)
What kind of bicycle do you provide for the tour?
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Panasonic E-Bike Hurrye

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KUMA 27.4(Mountain Bike)

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Weekends bike
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Ginat ESCAPE JR 24(Kids Bike)

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Bianchi CAMALEONTE1
How is the course like? Should I have to be in good physical shape?
HIDA HIDDEN GEMS E-BIKE TOUR
How do we pay?
Reservation will be completed at timing of booking.
Is there any age limit?
We have two kids bike appropiate for children from 9 years old (135cm-150cm).
Where do we meet?
-HIDA HIDDEN GEMS E-BIKE TOUR
What should I bring?
There are a small bag and bottle holder on the bicycle.
What do we need for the reservation?
Please give us your heights and age at time of booking to check the bike availability. Even if the tour is opened, we may not be able to secure the tour when we cannot arrange the appropriate bikes.
Fishing
How do we pay?
Please pay when we meet. You can pay by cash or Credit card.
In case of rain, do you run the tour?
Basically we don’t run the tour in case of the rain for the safety. If we decide to cancel the tour, we will inform you by a day before the tour.
How difficult the fishing tour is? Is it okay for begginers?
This fishing tour is designed for begginers. Fishing experience is not necessary. Our tour guide gently gives you a lesson.
Where do we meet?
We will pick you up at your hotel. Please inform us of your hotel in advance.
SnowScoot
How do we pay?
We will send an invocie to complete a payment when we confirm the availability of the tour. If you have an outstanding balance of the tour, please pay when we meet. You can pay by Credit card.
In case of rain, do you run the tour?
Basically we don’t run the tour in case of the rain for the safety. If we decide to cancel the tour, we will inform you by a day before the tour.
Where do we meet?
We will pick you up at your hotel. Please inform us of your hotel.